YOUR INFORMATION
Privacy notice
When you contact LDS Production, we use the information you share to understand your enquiry and respond to you.
Who handles your information
LDS Production DOOEL, Zeleznicka 24b, 2000 Shtip, Macedonia. For questions about your information, email office@lds.mk or call +389 (0)32 204 110.
What you share with us
The enquiry form asks for your name, company, email address, the product groups you are interested in and your project type. You can also add project notes. Please avoid including payment information or sensitive personal information.
How it is used
We use enquiry details to respond to your request and discuss a potential business relationship. Sending an enquiry does not subscribe you to a marketing list.
How the website handles enquiries
Enquiries sent through the form are emailed to LDS’s business mailbox, hosted by Google. The website does not keep a separate database of enquiry contents. Correspondence may remain in our business email and records for follow-up, business administration and applicable record-keeping requirements.
If you choose “Open email”, your email application handles sending the message. “Save brief” creates a text file on your device; it does not send your enquiry to us.
Security and service providers
Our hosting and email providers process information needed to operate these services. The enquiry form uses an essential session cookie and temporary request counters to help prevent misuse. These counters use a hashed network address rather than storing your enquiry details. Hosting and security services may also maintain access logs.
Enquiry spam protection
The enquiry form uses Google reCAPTCHA v3 to help detect automated submissions. When online sending is configured and you open the form, it loads Google's verification service. Google may process browser, device and interaction information for its risk analysis and set an essential verification cookie. A verification token is checked by our server before an enquiry can be emailed.
The form does not send your enquiry text, name, company or email address to Google's verification endpoint. The verification service is subject to Google's Privacy Policy and Terms of Service. You can use the direct email alternative if verification is unavailable.
Keeping and managing information
We keep information for the purpose of the enquiry, an ongoing business relationship and applicable obligations. You can contact us to ask about information we hold, request a correction or request its deletion. Some records may need to be retained for business or legal reasons.
Cookies and tracking
This version of the website does not include advertising or analytics trackers. See our cookie notice for the essential enquiry cookie.